Privacy policy

Who processes the data

The controller is ARIYA TEKS LLC, TIN 302 826 741, 101 Mirzo Tursunzoda Street, Tashkent, Uzbekistan. For questions about your data, call the phone numbers listed on this website.

What data we receive

From the website form: name, phone, company, product type, quantity and comment.

From conversations in Telegram, Instagram and WhatsApp: profile name, phone number or account ID, and the text of your messages.

From Facebook and Instagram ad lead forms: the answers you gave in the form.

We do not ask for passport details or bank card data.

Why

To answer your request and prepare a quote, handle the conversation and the order, keep you informed about its status, and keep track of every enquiry so none is lost.

Automated processing

An AI-based assistant reads incoming messages: it answers common questions and pulls out the order details for a manager. Prices and terms are set by a manager. You can ask to be connected with a manager at any time.

Who receives the data

Only the services the system cannot work without: Meta Platforms (Instagram, WhatsApp, ad lead forms) and Telegram to deliver messages; Anthropic to analyse messages automatically; and the hosting provider whose servers run the system. These services may process data outside Uzbekistan.

We do not sell data or share it with third parties for advertising.

How long we keep it

For as long as it is needed for your request, order and records, or until you withdraw consent, unless the law requires us to keep it longer.

Your rights

You can find out what data we hold about you, correct it, withdraw consent and ask us to delete it. To do so, call the company phone numbers. Data is processed in accordance with the Law of the Republic of Uzbekistan “On Personal Data”.

Website and cookies

The website uses no advertising or analytics cookies; technical cookies are used only to make the site work, for example to remember your language. The Google map loads only after you press “Show map”. The order tracking page shows only the order number, stage and dates, without client details or amounts.